Author ORCID Identifier

https://orcid.org/0009-0005-5226-4766

Semester

Spring

Date of Graduation

2025

Document Type

Problem/Project Report

Degree Type

OTD

College

School of Medicine

Department

Occupational Therapy

Committee Chair

Brian Scaife

Committee Co-Chair

Joanna DiPietro

Committee Member

Todd Hawkins

Committee Member

Kayleigh Nolan

Committee Member

Heather Livengood

Abstract

This mixed-method cohort study focused on supporting direct support professionals through burnout education modules. Burnout is a psychological phenomenon characterized by mental, physical, and emotional exhaustion in response to chronic stress in the workplace. Direct support professionals (DSP) provide services that include independent living and vocational skill education to adults with intellectual disabilities. Burnout has negative impacts on work quality, efficiency, and can led to high turnover rates. This project aimed to provide DSP’s with resources to mitigate the risk of burnout. The study utilized semi-structured interviews to help guide the development of education modules for staff. Based on findings from interviews, the education modules focused on resources to complete the stress cycle and establish boundaries in the workplace. Participants took a pre-survey prior to being introduced to education modules, and once modules were completed, they filled out a post-survey. Data analysis shows participants gained knowledge about burnout and were willing to continue to use stress coping strategies. Additionally, results showed a slight increase in burnout symptoms. This study demonstrates the need for further research and resources to mitigate burnout among direct support professionals.

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