Title

Student Engagement, Alumni Satisfaction, and Alumni Donations at a Public Four Year Institution: An Analysis of How the Undergraduate Experience Influences Alumni Donations

Semester

Spring

Date of Graduation

2011

Document Type

Dissertation

Degree Type

EdD

College

College of Education and Human Services

Department

Curriculum & Instruction/Literacy Studies

Committee Chair

Elizabeth Jones.

Abstract

This dissertation study examined the relationships between undergraduate student engagement, alumni satisfaction and alumni willingness to make donations of time and/or money. The research site was an Eastern, public, Master's Colleges and Universities and was considered a larger institution. The Student Engagement and Alumni Satisfaction Assessment (SEASA) was developed for this research study, was electronically delivered to alumni via the college's alumni development office. There were 847 alumni responses. The findings in this study show that there is a statistically significant relationship between student engagement and alumni satisfaction. There is also a significant relationship between alumni satisfaction and alumni willingness to donate their time and money. This study was able to identify specific areas of the undergraduate experience where there was relationship between alumni satisfaction and their willingness to donate time and money.

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