Date of Graduation
Eberly College of Arts and Sciences
Keith D. Weber.
Brian R Patterson
Rebecca M. Chory-Assad
This investigation was concerned with individual conflict management styles and situations. Participants were asked to complete the Organizational Communication Conflict Instrument (OCCI) (Putnam & Wilson, 1982) based on a particular conflict with a friend who is not a co-worker and a friend who is a co-worker. Results found that individuals do not change their conflict management styles based on situations. Also considered were the Big Three (Eysenck & Eysenck, 1985) personality types and their relationship to variability in one's conflict management styles. There were no relationships between variability and the Big Three.
Sauders, Jodi Lynn, "Interpersonal conflict within the context of the organization" (2002). Graduate Theses, Dissertations, and Problem Reports. 840.