Document Type


Publication Date

Summer 1983


Eberly College of Arts and Sciences


Social Work


Project INISS is a research project seeking to establish the information processing practices of social workers in Great Britain. This article summarizes its most important findings for U.S. social workers and social administrators. Originally published in 1983, this article offers a snapshot of information practices in human services organizations a decade before the widespread adoption of the internet and just prior to the early beginnings of ubiquitous – nearly universal – use of computers for record keeping and information processing by social workers.

Source Citation

A revised version of this article appeared in Administration in Social Work, 7. 2. Summer, 1983, pp. 91-97.


Author's preprint with a few corrections and minor revisions.



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