Document Type


Publication Date



Eberly College of Arts and Sciences


Social Work


Crisis intervention is an established paradigm of community mental health theory and practice in which the nature and circumstances of crises are assumed to be well understood and the subject of established research findings and theory. Review of existing crisis research literature fails to support such assumptions. There is, in fact, little current evidence available on the nature and circumstances of mental health crises, despite the importance of crisis intervention in contemporary practice. This paper presents descriptive findings of a study of the frequency, duration and severity of mental health crises, based on analysis of more than 500 crisis incidents which originated with calls to the crisis hotline of a community mental health center.

Source Citation

This article is based on a study of crisis episodes originally done for Valley Community Mental Health Center in Morgantown, with support from the West Virginia State Office of Mental Health



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