Author ORCID Identifier
Document Type
Other
Publication Date
11-2017
College/Unit
WVU Libraries
Abstract
The Society of American Archivists Congressional Papers Section formed the CSS/CMS Task Force in August 2016 to study the issue of constituent correspondence management systems, and this report addresses the ongoing development and use of constituent services data in Congress; the vendors, systems, and functionality; and the obstacles faced by collecting repositories. It provides an overview of research conducted with analog constituent correspondence and the vast potential for research with constituent data. The report recommends a vested advocacy coalition to support management guidelines in member offices, in commercial vendors working with congressional offices, and in collecting repositories, and it calls on the community to develop a technological solution for processing, preserving, and providing access to constituent data that will benefit both large and small repositories.
Digital Commons Citation
Emerling, Danielle; Caldwell, John; Bibens, Hope; Bond, Natalie; and White, Alison, "ARCHIVING CONSTITUENT SERVICES DATA OF THE U.S. CONGRESS" (2017). Faculty & Staff Scholarship. 3298.
https://researchrepository.wvu.edu/faculty_publications/3298