Date of Graduation


Document Type


Degree Type



College of Education and Human Services


Curriculum & Instruction/Literacy Studies

Committee Chair

Perry D. Phillips.


The purpose of this study was to examine the perceptions of faculty members and students towards the obstacles of e-government implementation in educational institutions in Saudi Arabia. To collect data, the researcher developed two surveys and employed a quantitative research technique. The research population involved 101 faculty members and 305 students from the IPA, KSU and IMBSIU. Descriptive statistics, frequency and percentage were conducted for each variable. Means and standard deviations for all Likert-type scale variables were calculated. Testing for the equality of groups' means was conducted using t-test or Analyses of Variance (ANOVA). The level of significance was 0.05 for all tests. The collected data was analyzed using the Statistical Packages for the Social Sciences (SPSS). Depending on literature, 46 statements were identified as obstacles. The results of the study show that 37 of the identified obstacles prevent or influence e-government implementation in educational institutions. The identified obstacles were then categorized into six groups: educational, organizational, political, financial, social, and technological obstacles, ranked from highest to lowest mean. There was no statistically significant difference between groups of students and faculty members, males and females, and respondents from different institutions regarding all variables. However, a t-test revealed significant difference in participants from different academic majors with respect to their total scores on responses related to financial obstacles.;The study suggests that the e-government implementation should be done gradually throughout comprehensive planning. Therefore, a comprehensive plan should be made that includes all factors and aspects organizational, educational, financial, legislative, technological, and environmental. Also, e-government implementation needs to be integrated into the national curriculums from primary school to higher education. Furthermore, it is recommended that educational institutions should offer workshops, training programs, seminars and conferences regarding e-government implementation, as well as conducting a massive campaign to raise social awareness of e-government advantages. Also, fundamental changes in organizational behavior are necessary to overcome resistance to change. Educational institutions need to establish teams in each institution to be in charge of e-government applications and also support them by adequate budget and authority. The IPA should play an active role in training governmental employees in e-government applications, offering consultations, and performing research in this regard as well.