A uses and gratifications analysis of consumer satisfaction correlated to expectations in e-commerce retail shopping.

Author

Stacey Ann Torjak, West Virginia University

Date of Graduation

2002

Document Type

Thesis

Degree Type

MS

Committee Chair

Terry Wimmer

Recommended Citation

Torjak, Stacey Ann, "A uses and gratifications analysis of consumer satisfaction correlated to expectations in e-commerce retail shopping." (2002). Graduate Theses, Dissertations, and Problem Reports. 10644.
https://researchrepository.wvu.edu/etd/10644