Reputation management: A qualitative and quantitative analysis of the effective use of reputation management techniques when faced with crisis situations including the construction and validation of a media index for framing tones in crisis situations.

Author

Barbara Manning Miller, West Virginia University

Date of Graduation

2003

Document Type

Thesis

Degree Type

MS

Committee Chair

Terry Wimmer

Recommended Citation

Miller, Barbara Manning, "Reputation management: A qualitative and quantitative analysis of the effective use of reputation management techniques when faced with crisis situations including the construction and validation of a media index for framing tones in crisis situations." (2003). Graduate Theses, Dissertations, and Problem Reports. 10723.
https://researchrepository.wvu.edu/etd/10723