Author ORCID Identifier

https://orcid.org/0009-0006-7162-4349

Semester

Fall

Date of Graduation

2025

Document Type

Dissertation

Degree Type

DBA

College

College of Business and Economics

Department

Accounting

Committee Chair

Jack Dorminey

Committee Co-Chair

L. Christian Schaupp

Committee Member

Elizabeth Vitullo

Committee Member

Daniel Bonneau

Abstract

This dissertation examines the impact of different work regimes, onsite, remote, and hybrid, on recruiter productivity within the staffing industry. As workforce models evolve, organizations encounter challenges in determining how these structural changes influence employee performance. Existing studies are often cross-sectional and rely heavily on self-reported data, limiting their capacity to capture long-term trends and contextual factors. To address this issue, the present research utilizes a longitudinal design with five years of recruiter-level performance data from a national staffing firm, which includes over 27,000 observations. Using Self-Determination Theory (SDT) as a framework, the study investigates how intrinsic motivation mediated by autonomy, competence, and relatedness interacts with employee characteristics such as age and years of industry experience to affect productivity outcomes. Objective performance metrics, including candidate submissions, interviews, and job offers extended, serve as measures of total productivity. The study also employs managerial accounting principles to assess efficiency, cost control, and strategic decision-making across different work regimes. By combining psychological theory with longitudinal data and performance metrics, this research aims to enhance academic understanding and provide practical insights for optimizing workforce management in hybrid and flexible work settings.

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