Semester
Summer
Date of Graduation
2009
Document Type
Dissertation
Degree Type
PhD
College
Eberly College of Arts and Sciences
Department
Communication Studies
Committee Chair
Theodore A. Avtgis.
Abstract
The purpose of this dissertation was to develop a model that would serve to assist scholars, business professionals, and employees manage the influence of computer technology in the workplace. This study also focused on mandated use environments given the paucity of research in this area. In doing so, Technology Management Model (TMM) was developed. Actor Network Theory (ANT; Callon, 1986; Latour, 1987; Law, 1987) and Social Cognitive Theory (SCT; Bandura, 1986) provided support for the multifactor design of TMM. As a result, TMM was comprised of three latent variables of technological, personal, and organizational factors though to influence the attitudes employees hold toward computer technology in the workplace. Further, these attitudes held by employees were then hypothesized to be positively related to their work related attitudes of job satisfaction and organizational commitment. The results generally supported all of the correlational hypotheses and also indicated that the data fit the TMM. Implications for these findings are discussed with an emphasis on the value derived from the initial development of TMM including its simplicity, practicality, and its appeal to scholars, business professionals, and employees. Specifically, TMM appears to explain the influence technology has on the organization and its members in mandated use work environments.
Recommended Citation
Madlock, Paul E., "The development of technological management model: A conceptualization of computer technology in the workplace" (2009). Graduate Theses, Dissertations, and Problem Reports. 2927.
https://researchrepository.wvu.edu/etd/2927