"Interpersonal conflict within the context of the organization" by Jodi Lynn Sauders

Semester

Spring

Date of Graduation

2002

Document Type

Thesis

Degree Type

MA

College

Eberly College of Arts and Sciences

Department

Communication Studies

Committee Chair

Keith D. Weber.

Committee Co-Chair

Brian R Patterson

Committee Member

Rebecca M. Chory-Assad

Abstract

This investigation was concerned with individual conflict management styles and situations. Participants were asked to complete the Organizational Communication Conflict Instrument (OCCI) (Putnam & Wilson, 1982) based on a particular conflict with a friend who is not a co-worker and a friend who is a co-worker. Results found that individuals do not change their conflict management styles based on situations. Also considered were the Big Three (Eysenck & Eysenck, 1985) personality types and their relationship to variability in one's conflict management styles. There were no relationships between variability and the Big Three.

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